Line Maintenance

Line Maintenance Division


To provide safe, reliable, efficient and cost-effective services to the residents and businesses of the City of Norman while ensuring the protection of public health and the environment through the operation, repair and improvement to the water distribution and wastewater collection systems.

Utility Line Maintenance Administration manages two sections, Water Line Maintenance and Sewer Line Maintenance, by ensuring competent and dependable distribution of water and safely transporting wastewater from the citizenry to the wastewater treatment facility in accordance with ODEQ (Oklahoma Department of Environmental Quality) and EPA (Environmental Protection Agency) regulations and standards. All Division employees, except administrative technicians, are properly licensed by the ODEQ. Continuous training is provided for license renewal to provide personnel with skills necessary to safeguard public health and safety.

Line Maintenance personnel are on duty from 8:00 AM until 5:00 PM, Monday through Friday, excluding holidays.  All Line Maintenance personnel are subject to emergency call back 24/7 to ensure public health and safety.

  • 7:30 AM to 5:00 PM - (405) 329-0703
  • After 5:00 PM for water and sewer line problems - (405) 321-1600
  • Weekends and holidays for water and sewer line problems - (405) 321-1600