Professional Standards

Professional Standards is a multi-function entity that reports directly to the Chief of Police. Two lieutenants are currently assigned to Professional Standards.

The primary responsibility of Professional Standards is to receive and investigate complaints and allegations of criminal and administrative misconduct against the Norman Police Department and its employees. The basic purpose of this function is to ensure the highest degree of service and professionalism by identifying and helping resolve training and/or policy shortcomings and employee conduct. The Division also manages the department's Body-Worn Camera Program

Additionally, the Division collects and analyzes data regarding use of force, vehicular pursuits, and employee-involved traffic collisions. 


Make A Formal Complaint

If you have questions or concerns about your interaction with a police officer, call 405-321-1444 and request to speak with a police department supervisor. A supervisor will return your phone call or meet you in-person on the call for service or traffic stop to address your concerns. 

You can file a formal complaint with the Norman Police Department online or in-person at 112 W. Daws Street.

All formal complaints are reviewed and investigated by the Office of Professional Standards. 

Call 405-366-5201 or send an email to to speak with the Office of Professional Standards. 

Commend An Officer or NPD Employee

If you desire to commend or recognize an officer for his or her actions, complete an online form or send an email to