Please print ALL linked documents below and return to our office in person or mail to:
Human Resources, 201 West Gray Bldg C, Norman, OK 73069
Education and Experience: High school diploma or equivalent. Prior experience working with and caring for animals or one year of customer service experience or any equivalent combination of education and experience which provides the required knowledge, skills, and abilities.
License and Certifications: Must possess valid state driver's license and satisfactory motor vehicle record. Ability to obtain and maintain euthanasia technician license. Ability to obtain and maintain Oklahoma Bureau of Narcotics and Dangerous Drug (OBNDD) License.
Knowledge, Skills, and Abilities: Knowledge of proper care and characteristics of animals including proper handling procedures. First aid for animals. Standard business arithmetic, including percentages and decimals. Correct English usage. Basic accounting methods and procedures. Oral and written communication skills. Dealing with others firmly, tactfully, and impartially. Working with sick or vicious animals. Working as a member of a larger team. Interpersonal skills to communicate effectively with other employees and distraught citizens. Completing financial transactions. Ability to work under stressful conditions including the euthanization and cremation of animals. Understand and follow oral and written instructions. Concentrate and pay close attention to detail. Respond to emergency situations in a calm and tactful manner. Work with the public under adverse conditions. Work with all types of animals. Ability to maintain regular, predictable and punctual attendance.
Duties and Responsibilities: Under general supervision, helps in the day-to-day operation of the Animal Welfare office, kennels, and facility. Ensures proper care of animals in the kennel by feeding, cleaning and giving medical treatment as needed. Maintains the cleanliness of kennel area where animals are housed. Maintains the cleanliness of facility and equipment as needed and directed. Performs routine maintenance tasks as assigned. Monitors and responds to Animal Welfare radio communications; dispatches proper service units. Performs general office work to include taking complaints by phone and assisting the public. Works with city website, social media pages, and other websites for adoptable pets, including posting digital photographs. Presents adoptable pets at their best; makes sure the animals are clean and groomed, and works with them on basic socialization and obedience skills. Receives owner surrendered and stray animals; ensures all animals are properly tagged with animal identification numbers; issues licenses and rabies vaccination certificates; and researches information to locate an animal’s owner. Exhausts means of reuniting lost pets with their owners including tracing pet licenses or rabies tags, searching lost and found notices, scanning for microchips, etc. Handles dangerous or large animals and impounds if necessary; properly identifies all impounded animals and ensures that accurate records are maintained. Works with and assists in the coordination of community volunteers. Assists and occasionally coordinates adoption efforts and off site events. Collects, verifies, accounts for, and processes financial transactions and donations. Apprehends vicious animals and assists injured animals within the shelter facility as needed. Keeps kennel identification cards accurate and up-to-date. Maintains facility inventory of supplies and animals as well as general security to ensure accountability of all animals, staff, and community members. Assists facility supervisors in ordering, locating, researching, collecting, and delivering needed supplies. Becomes trained in and performs and assists in euthanasia and cremation of animals when necessary or directed. Performs other related work as required.
Working Conditions: Work is performed in an environment where there is daily exposer to animals, dirt, dust, noise, and odors. May be exposed to dangerous and aggressive animals of all kinds. May be exposed to various animal and human diseases and associated pests. May require a varied work schedule to include weekends and holidays.
Mental and Physical Abilities: Physical effort required associated with walking, standing, stooping, lifting and carrying light (less than 25 lb.) to moderately heavy (25-50 lb.) animals and cages frequently and heavy animals and items (50-100 lb.) occasionally. Physical ability to run after/apprehend animals and strength to sustain control over wild animals is occasionally required. Specific vision abilities required by this job include close, color and distance vision.
Additional Information: Final candidates will undergo spelling and typing skills assessment. Selected applicant must pass a background investigation, polygraph, physical examination and drug screen.