The City of Norman is pleased to offer public transportation as a part of its services to the residents of Norman. Transporting approximately 300,000 passengers annually, fixed-route and paratransit services are provided through a partnership with EMBARK (www.embarkok.com/norman).
Unless notified otherwise, the City of Norman transit service is operating fare-free until June 30, 2021.
Fixed-Route Services (EMBARK Norman)
The City of Norman has five local routes that serve various destinations in the community. In addition, a limited service route to the Moore Social Security Office is provided twice a week and a commuter route to and from Oklahoma City is offered Monday through Friday by EMBARK OKC. For more information on Norman routes, visit www.embarkok.com/norman. Real time fixed-route arrival times and bus locations are also available at www.embarknorman.com.
Paratransit (EMBARK Plus)
EMBARK Plus paratransit service complements the existing transit system by providing transportation to people who are functionally unable to utilize local fixed-route service. EMBARK Plus paratransit service is a shared-ride public transportation and requires an application and eligibility determination prior to use.
To learn more about eligibility requirements, scheduling trips, and visitor eligibility and travel, visit www.embarkok.com/norman.
To request a Plus application packet by mail, contact Mobility Management at (405) 235-7433 or visit www.embarkok.com/learn/services/plus.
Customer Care Experts are here to help you with your transit travel needs. Friendly staff is available by phone Monday - Friday from 7:30 am - 8 pm, Saturday from 9 am - 5 pm, and 8 am - 4 pm on holidays. The call center is closed on Sundays.TTY -Dial 711 to reach Relay Oklahoma for free communication assistance with EMBARK. Simply give the operator the EMBARK Customer Relations number (405) 235-7433 or the Norman EMBARK Plus Paratransit Scheduling number (405) 325-5438.
The City of Norman operates its programs and services without regard to race, color, national origin or any other characteristic protected by law including Title VI of the Civil Rights Act of 1964. The City of Norman also operates its programs and services in compliance with the American’s with Disabilities Act and Federal Transit Administration guidelines for the provision of services to individuals with disabilities.
City Accessibility and Inclusion Statement: It is the policy of the City of Norman that no person or groups of persons shall on the grounds of race, color, religion, ancestry, national origin, age, place of birth, sex, sexual orientation, gender identity or expression, familial status, marital status, including marriage to a person of the same sex, disability, retaliation, or genetic information, be excluded from participation in, be denied the benefits of, or otherwise subjected to discrimination in employment activities or in all programs, services, or activities administered by the City, its recipients, sub-recipients, and contractors. In the event of any comments, complaints, modifications, accommodations, alternative formats, and auxiliary aids and services regarding accessibility or inclusion, please contact the ADA Technician at 405-366-5424, Relay Service: 711. To better serve you, five (5) business days’ advance notice is preferred.
Go Norman Transit Study
In July 2020, the City of Norman began a study evaluating the need for improved and expanded transit for our community. This includes a review of existing transit service and local conditions. The study provides numerous opportunities for community input and the outcome of the study will be a detailed plan for transit improvements and investments. The final plan is expected to be finalized and submitted to City Council for consideration and adoption in June/July 2021. For more information regarding the study and how to get involved, please visit www.GoNormanTransit.com.
University of Oklahoma Campus Service
The University of Oklahoma offers campus shuttle services in and around the Norman main campus. For more information regarding campus service, please visit www.ou.edu/cart.
For more information regarding transit services, please contact Taylor Johnson, the City of Norman’s Public Transit Coordinator, at 405-217-2217 or [email protected]v.