Onboarding Flow

Supervisor Responsibilities Pre-Start / Before First Day

  • Order keys, access fobs, and other access control sources
  • Assign workspace/desk/storage
  • IT request for computer setup / monitors / phone / printer / basic software installed
  • Create user accounts/permissions (email, network, REC, Munis, Genetech, etc)
  • Vehicle assignment , building entry, gate/facility access
  • Provide employee manual, safety manuals, and policies
  • Provide departmental welcome gift to new full-time employees (Located in Central Storage at the Development Center)
  • Prepare welcome packet (org chart, facility maps, staff contacts)
  • Announce new hire to staff/department
  • Identify & schedule first-week orientation tasks and training
  • Define 6-month probation goals/evaluation metrics


    Norman Parks and Recreation New Employee Onboarding Timeline

Day 1
• Check in with your supervisor or manager upon arrival.
• Receive keys, desktop login, timesheet access, email credentials, and any additional onboarding materials.
• Department overview: Master Plan, organizational chart, department budget, strategic initiatives, and guiding policies.

Day 2
• Meet with your Division Manager for a division-specific orientation.
• Review of division budget, key goals, important dates, and performance expectations.
• Site visits to assigned or related facilities and introductions to on-site staff.

Days 3–5
• Begin hands-on training with a direct supervisor or manager.
• Receive access to program platforms and software (RecTrac, TeamSideline, Club Prophet, Square, Munis, etc.).
• Review role-specific responsibilities, workflow expectations, and communication protocols.

Weeks 2–4
• Continued training with supervisor/manager.
• Review and practice of daily, weekly, and monthly job duties.
• Introduction to major departmental projects, initiatives, and events with clear expectations for involvement.
• Orientation to additional responsibilities beyond core functions (e.g., cross-division support, committee participation).

Weeks 5–8
• Meet with the Administrative Technician or division manager to review contracts, payroll, benefits, and administrative procedures.
• Meet with Marketing Coordinator to discuss branding standards, communication tools, social media expectations, and promotional resources. (if applicable)

Day 60
• Supervisor will schedule a formal 60-day check-in to review progress and support needs.

Months 2–6
• Full implementation of job tools and systems.
• New employee should schedule one-on-one meetings with other Division Managers for overviews and facility tours across the department.

Month 6
• Complete a 6-month self-evaluation and submit it to supervisor or manager.
• Supervisor or manager conducts a formal 6-month evaluation with the employee.
• Establish performance goals and professional development focus areas for the remainder of the year.