Education and Experience: Bachelor’s degree in Computer Science, Information Technology or related discipline desired, a combination of training, work experience and education may be considered. Three to five years’ experience in network analysis, design, configuration, monitoring, maintenance and troubleshooting.
Licenses and Certifications: Cisco Certified Network Administrator or Cisco Certified Network Professional desired. VCP-DCV, VMware Certified Professional and/or Cisco Data Center Specialist desired. Must possess a valid state driver’s license and satisfactory motor vehicle record.
Knowledge: Knowledge in developing and integrating the network communication requirements for the LAN, WAN, and WLAN environments. Strong knowledge of the following protocols: routing BGP/OSPF/VPN/Multicast; strong knowledge of Switching (VLAN, VXLAN, VPC, LAG), TCP/IP; Firewalls VPN, Access Control Lists (ACLs); Structured cabling and installation standards; Demonstrate strong understanding of network management and analysis applications. Knowledge of Microsoft active directory networks, VMware virtual infrastructure, and Cisco UCS data center hardware.
Skills: Strong technical and analytical skills. Possess the ability to be fluent and comfortable in the technical and non-technical aspects of the job while interacting with a team of both technical and non-technical personnel. Analytical skills necessary to lead technical projects and develop business processes, policies, and project specifications for a variety of business areas; aid in the development of solutions and recommend courses of action as they pertain to networking and IT infrastructure. Excellent organizational, time, and project management skills.
Essential Functions: Responsible for ensuring delivery of design, implementation, and support services for all aspects of server, network (wired and wireless), and voice solutions to ensure quality, timely completion, and customer satisfaction. Although the primary responsibilities involve network and voice solutions, it is critical for the individual in this position to possess strong knowledge of server (physical and virtual) infrastructure, server operating systems, firewalls, communications cabling infrastructure and carrier circuits to be successful. Designs LAN and WAN based networks utilizing both wired and wireless technologies to meet the municipal government campus (LAN), telecommunications infrastructure (VoIP), emergency response force (Mobile IP) and remote site (WAN) connectivity requirements. Configures advanced switch and router functions to include campus VLANs, port channels, EIGRP, OSPF, and BGP routing for network scalability and performance. Designs, configures, implements and troubleshoots all remote WAN network connections. Designs, configures, implements and troubleshoots Metro Fiber Loop and connections. Operate, configure, and maintains Cisco UCS infrastructure. Maintains appropriate professional designations and up-to-date knowledge of current information technology techniques and tools. Performs other related duties as required.
Mental and Physical Abilities: Ability to read, understand and apply the technical aspects of the operation, management, and support of complex computer network systems, local and wide area networks. Ability to maintain regular, predictable, and punctual attendance. Ability to be flexible in working schedule due to computer systems operations, management, and support needs. Work time is partially spent working at a computer typing, using a telephone or headset, and some logical calculations. Other work includes bending, lifting, and moving items, devices, and cables used to support the IT network infrastructure. Ability to lift and carry computer equipment (up to 50 lb.).
Working Conditions: Works 95% of the time in normal office environment where there are little or no physical discomforts associated with changes in weather; 5% in outside weather environment with some discomforts associated with temperatures, noise, dust, dirt.
Additional Information: Applicant must pass background investigation, physical examination and drug screen.