The City of Norman is currently entered into a shelter services contract with City Care to operate an emergency, low-barrier shelter at the corner of James Garner Avenue & West Gray Street in Norman. Daily check-in time is 5 p.m. Call 405.652.1112 for more information.
Prior to January 15, 2025, nonprofit Food & Shelter was contracted to manage shelter operations for the City of Norman.
Prior to the Food & Shelter agreement, the City of Norman facilitated at two locations the administration and management of an emergency shelter from December 2019 to June 2022. Community discussions regarding solutions for homelessness in Norman with City officials, community partners and interested neighbors began cooperatively with long-term planning ideas in Spring 2020.
City officials aim to foster feedback and public input as plans or new ideas come forward regarding solutions to homelessness. Updates and information on the process, as well as associated timelines, will continue to be shared with the community through this webpage.
The City of Norman is not a direct homeless resource provider. The City of Norman is currently a member of the OK 504 Norman/Cleveland County Oklahoma Continuum of Care (CoC) that works with partner agencies to ensure the planning, coordination and implementation of an effective and efficient system-wide response to homelessness. At one time, the City of Norman was the lead agency of the local CoC. The United States Department of Housing and Urban Development (HUD) introduced the Continuum of Care Planning Process in 1994. This community-based planning process identifies, prioritizes and works to meet the housing and supportive services needs of homeless individuals and families to include Transitional Housing, Permanent Supportive Housing, and Rapid Re-Housing.
Norman voters approved Proposition 5 on April 7, 2026, authorizing construction of a new permanent homeless shelter and resource facility to expand long-term support and services for individuals experiencing homelessness in the community. Learn more at Normanok.gov/ShelterProp.
In Spring 2026, through opioid settlement funds, the City of Norman established a new Social Services Office to help respond to the homelessness crisis.
See more information on direct resource providers, shelters and transitional housing within Cleveland County by accessing a Community Resource List at this webpage. Individuals in need of assistance can also dial 211.
REPORTS & ANALYSES
- National Low Income Housing Coalition Report & Information
- 2021 Norman/Cleveland County Homelessness Gaps Analysis
- 2022 Homebase Strategic Plan Document
- 109 W. Gray Vicinity Appraisal Report
- 2025 Shelter Bond Voter Sentiment Survey
- Homebase Implementation_June 2026 Update
- POINT IN TIME INFORMATION
AGREEMENTS & AMENDMENTS
- City of Norman, City Care Agreement - June 2025
- City of Norman, City Care Agreement - November 2025
- City of Norman, Food & Shelter Agreement
MENTAL HEALTH/WELLNESS & TRANSPORTATION RESOURCES
- FIND HELP/TREATMENT, SAMHSA
- Comprehensive Crisis Response, ODMHSAS
- Crisis Call Public Dashboard, Oklahoma
- Unhoused Transit Services & Norman Public Transit System
- ABWOK Program
SHELTER CONTRACTOR UPDATES
- May 2025: https://www.normanok.gov/media/21660
- August 2025: https://www.normanok.gov/media/22171
- September 2025: https://www.normanok.gov/media/22527
- October 2025: https://www.normanok.gov/media/22954
- November 2025: https://www.normanok.gov/media/22953
- December 2025: https://www.normanok.gov/media/23005
- January 2026: https://www.normanok.gov/media/23207
- February 2026: https://www.normanok.gov/media/23365
- March 2026: https://www.normanok.gov/media/23587
- April 2026: https://www.normanok.gov/media/23687
- May 2026: https://www.normanok.gov/media/23858
- June 2026: https://www.normanok.gov/media/24068